FREQUENTLY ASKED QUESTIONS

  • The website is not working. What do I do now?

    For technical issues, please contact All Digital Rewards customer service at (866) 639-7204 from 7:00am-5:00pm AZ MT.

  • How do I confirm my redemption was successful?

    You will be presented a “Confirmation Notification” upon completion of your reward selection and an email will be sent to the email address on file. The reward type selected determines the delivery process.

  • Who pays for the shipping and handling on products ordered?

    There is no purchase necessary to receive the item selected. The cost of shipping and handling is included.

  • If I have a question regarding a transaction, who do I contact?

    If you question the accuracy of the information presented, please feel free to contact Customer Service at (866) 639-7204.

  • If I have a question regarding a product, who do I contact?

    Products and services presented are fulfilled through third party suppliers. The system you are accessing is the administrator of the promotion. Manufacturers warranties are provided by the company fulfilling the item you selected. If you have questions on a product, please feel free to contact Customer Service (866) 639-7204. Note: Return of all products must adhere to terms of Supplier.

  • I have not received my email confirmation for my reward?

    If you have not received your email to redeem your reward please verify the reward email is not in your SPAM folder. Any further questions please refer to Customer Service at (866) 639-7204.